Privacy policy
Last updated: 18 August 2026
Privacy Policy
Silai Parampara Studio respects your privacy and is committed to protecting the personal information you share with us when you visit or make a purchase through our website.
This Privacy Policy explains how we collect, use and protect your information.
1. Information We Collect
When you browse our website, contact us or place an order, we may collect information such as:
* Name
* Mobile number
* Email address
* Billing and shipping address
* PIN code
* Order and transaction details
* Product preferences and customisation/measurement information that you voluntarily provide
* Information you provide when contacting our customer service team
Payment information may be processed securely through our payment service providers. We generally do not directly store your complete card, UPI or banking credentials.
2. How We Use Your Information
We may use your information to:
* Process and fulfil orders
* Deliver products to you
* Process payments
* Communicate with you about your order
* Respond to enquiries and customer-service requests
* Process returns, exchanges, cancellations and refunds
* Provide customised products according to information you provide
* Improve our website, products and customer experience
* Send promotional communications where permitted and where you have provided the appropriate consent
3. Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, including:
* Payment processors
* Shipping and courier partners
* Website/e-commerce service providers
* Technology and analytics service providers
* Customer-support or communication providers
We only share information reasonably necessary for them to provide the relevant service.
We may also disclose information where required by applicable law, regulation, legal process or governmental authority.
4. Cookies & Similar Technologies
Our website may use cookies and similar technologies to:
* Keep the website functioning properly
* Remember preferences
* Understand website usage
* Improve website performance
* Support relevant marketing and analytics activities
You can manage cookie settings through your browser, although disabling certain cookies may affect website functionality.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
6. Your Information
You may contact us to request information about personal data we hold about you, or to request correction of inaccurate information, subject to applicable law.
Where applicable, you may also request deletion of your personal information, subject to information that we are required to retain for legal, accounting, tax, fraud-prevention or other legitimate purposes.
7. Marketing Communications
If you subscribe to our email list or otherwise provide appropriate consent, we may send you information about new collections, special offers and other Silai Parampara Studio updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
8. Third-Party Websites
Our website may contain links to third-party websites or services, including social-media platforms.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their respective privacy policies.
9. Children’s Privacy
Our website may offer products designed for children, but purchases and transactions should be made by or with the involvement of a parent or legal guardian.
We do not knowingly seek to collect personal information directly from children for independent transactions.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or services.
The updated version will be posted on this page with the revised Last Updated date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Silai Parampara Studio
Email: silaiparamparastudio@gmail.com
Phone/WhatsApp: 9821584834
Website: silaiparampara.in